Automated, continuous customer dialogue in integrated channels

DCP, our Digital Communication Platform, is an advanced data application which, by taking as its starting point each individual in your customer database, ensures that you and your customers can conduct an informed and constantly updated dialogue in a way that both of you consider to be optimal.

The DCP ensures that messages are sent out to your customers in the form of letters, e-mails, SMS and MMS messages. It then receives any messages that your customers send back in reply as well as inquiries submitted to your website or via letters, telephone calls, e-mails, SMS or MMS.

It continuously updates all the information that you hold about the customer in your database – everything from name changes and information about what the customer has purchased and paid, to his or her preferred form of communication – and ensures that you always have up-to-the-minute information regarding the customer.

The DCP's automatic management is highly cost-effective. Once we have loaded the DCP with data from your database and produced a mirror image of these data – at the same time observing strict requirements for data security - you will have created, once and for all, your own automatic communications and mailing engine that you can use for all your customer communication, including purely administrative, customer care and sales communication.

Contact Mårten to find out more:

+46 (0)70-587 45 11

Archive function helps you to remember.

At the same time as the DCP continually updates each customer's status and always provides you with up-to-date information regarding the customer, it can also describe the appearance of every step in your dialogue. It stores all communication in a digital archive so that those of your employees who need to can access it and look at it at any time.

Our services and products
What we offer

We print, print out and envelope printed materials and letters, programme web pages, e-mail, SMS and MMS, distribute them, deal with any replies and feed the information back to you. Our design studio can help with text and layout for forms, printed materials, letters, PDFs, web pages and e-mail. All communication, both printed and digital, is saved in a digital archive, and we store printed materials accessible for retrieval.

Read more about our services and products

Contact us

Contact us to find out more about how we can help you to undertake your customer communication in a more modern, more customized and considerably more cost-effective way.

Contact our project managers
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